Support
Contact: [email protected] (Arcas Logic, an individual developer).
Something is broken
Tell us your phone model, Android or iOS version, the Aafat version and what happened. Do not send passwords.
Email supportReport a player
Reports about another user: report them in the app (profile or chat); email us only if you cannot.
Questions
Do I need an account?
No. Every game works offline with no account. An account is made only when you use friends, invites, online matches or progress sync.
Where is my progress saved?
On your phone. If you use the online features, completed levels, stars, XP, wins, dailies, achievements and your streaks also sync to your account so a new phone can pick them up. It is not a backup, and the exact state of a game in progress is not uploaded.
I lost my account after clearing app data or changing phone.
A guest account lives on one install; clearing the data on Android loses it. Link a Google (Android, iOS) or Apple (iOS) account in Settings > Account to keep it.
What data do you collect?
See the Privacy Policy. Usage and crash reports can be turned off in Settings > Privacy.
How do I delete my account?
Settings > Account > Delete account in the app, or email us: Delete your account.
How do I block or report someone?
Open their profile or player card and choose Report, or Block. "Report and block" does both. See the Terms.
Why can't I send text in chat?
Chat arrives in a later version. When it does, guests send preset phrases only. Link a Google or Apple account to unlock text chat.
Why can't I use the online features?
They are for ages 13 and over; if the age question was answered "no" the features stay hidden on that install.
Notifications.
Reminders are set up in Settings and run on your phone. On Android, friend requests, invites and your turn in a match can also arrive as push notifications if you allow them; each kind can be switched off in Settings > Account.
Last updated 11 November 2026 · Arcas Logic